SIT20122 - Cert II in Tourism

Course Description

This certificate course is the ideal start to a career in the competitive tourism industry. Offering a breadth of learning experiences and insights, the course will help you understand how the tourism industry operates and give you the essential skills to succeed.

Learn business operations and regulations, tourism practices and customer service foundations. You'll enhance your learning through visits to tourism operators and sites across Victoria.

With a solid grounding in tourism, you'll be prepared to enter your tourism field of choice in a number of exciting roles across the globe.

Course ModeSIT30122Unit CodeUnit Title
Internal Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.
Study AreaTourism
SITTIND003
Source and use information on the tourism and travel industry
Course LevelCertificate III
SITXCOM007
Show social and cultural sensitivity
Course IntakeFebruary 2024SIT20122/202401
SITTTVL003
Provide advice on Australian destinations
 July 2024SIT20122/202402
SITTTVL001
Access and interpret product information
Duration6 Months
SITTGDE017
Prepare and present tour commentaries or activities
CampusMelton
SITXWHS005
Participate in safe work practices
Course ModeFull Time
SITEEVT025
Select event venues and sites
Course DeliveryOn CampusHLTAID011Provide First Aid
Hours per Week25 Hours Per week
SITTTVL007 
Use a computerised reservations or operations system
 
SITXCCS014 
Provide service to customers
 
SITTTVL004 
Sell tourism products or services
 
SITXCCS010 
Provide visitor information
 
SITXHRM007 
Coach others in job skills
 
SIRXCEG008 
Manage disrespectful, aggressive or abusive customers
 SITTGDE016 Lead tour groups
Course Fees$4,872.00Tuition Fee
Student Services$150.00Registration and Administration
Additional costs$205.00Materials and Excursions